The media provider for Idaho prisoners has no problem ripping them off to celebrate Jesus’s birthday. Following the release of a promotion for upcoming discounts, JPay rescinded their offer after funds were already transferred from prisoner trust accounts into the JPay media system.
From the miniscule wages they make by the hour to the funds from their loved ones that keep them in contact, JPay took their consumers for a still unknown sum on the heels of being fined by the Consumer Financial Protection Bureau to tune of $6,000,000 for consumer abuse of apostate proportions.
ACTUAL COMPLAINT TO JPAY CUSTOMER SERVICE
12-24-21
You recently sent an email to your entire consumer base encouraging them to prepare for a “humongous” 10% discount on [email] stamps.
It was for no other reason than your sending this email that myself and many others who are currently incarcerated transferred what limited funds we have to our JPay accounts to prepare for purchasing discounted stamps. Unsurprisingly, another email showed up this very morning, informing us all you will not honor this discount unless it’s redeemed by our friends and our families. Which means the money we transferred is now gone to waste. That you were recently fined over $6M dollars for abusing your consumers and managed to learn nothing suggests that your company deserves to sit where I sit: in a systemically dysfunctional, backwoods Idaho prison.
In complement to this most recent scheme of fraudulent advertising, I will soon be presenting to the Consumer Financial Protection Bureau communications from your company acknowledging that prepaid replies are not being redeemed past 30 days. A caveat your consumers have never been advised of.
Make no mistake, your raping and pillaging of vulnerable populations has me sharpening my pitchfork and praying you burn in hell.
This communique has been selected for publishing in the Idaho Department of Correction monthly newsletter. [sic]
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JPAY’S RESPONSE
Hello Patrick. Thank you for contacting JPay Support. Our customer’s thoughts and suggestions are always welcomed and appreciated. Please understand that grievances are handled by staff members at your correctional facility and we encourage you to reach out [to] the proper channels at your disposal to ensure your issue receives the appropriate level of attention.
Kind Regards,
Jpay Support
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FOLLOW UP
Dear Jesus Almighty,
As if their swindling consumers on your birthday wasn’t enough, this prison profiteer is now directing those affected to seek refunds from this Department as though it were involved in their scam. I kindly ask that you consider smiting these sodomite bastards and imploding whatever reality has allowed them to so brazenly sin.
Thank you for allowing me to reach you through this channel. I trust Your Holiness will ensure this complaint receives “the appropriate level of attention” when I send 100 copies to the friends that I’ve made in the press.
Amen.
Source: Consumer Financial Protection Bureau. Patrick Irving, “JPay Support Ticket, Ref #CCI-IMSI342870.” Patrick Irving, “JPay Support Ticket, Ref #CCI-IMSI339627.”
See also:
Patrick Irving,
You are a riot! It is quite refreshing to see someone put these pricks in their place. Thank you for putting the light needed on them to hopefully force them to comply with the law as we all are ,at some point forced to do. (As I myself have also learned) Keep your head up and keep doing what you are doing! Something tells me your calling is in there somewhere!
Patti Taylor